V3 Help
Please note that you can click the ‘twister’ to reveal more categories. This seems to be the most common reason for not being able to find tabs imported from your old Protopage.
We’re also getting feedback in from people who have accidentally deleted tabs. We thought this might happen, so we took precautions. Any widgets lost due to tabs being removed can be ‘undeleted’ - we’re working on the user interface for this now.
Some of you have also had trouble finding panels that you had kept in the old ‘widget dock’ - these should have been migrated into your page under a new tab. Please let us know if you have any trouble locating them.
We’ve also had a lot of requests to turn off the icons next to bookmarks - we’re working on that too.
You may find that your old color scheme isn’t as suited to V3 as it was to the old version of Protopage. You can make your page look like the screenshots on this blog by clicking ‘Colors and Settings’ and then ‘Load defaults’.
Please do write in and let us know if you have any problems with the migration of your page to V3 - you can contact us at our feedback form here.
UPDATE: We’re working on our first mini maintenance release now. We’ll post again today.
UPDATE 2: We’ve made 9 mini maintenance releases in the last 48 hours - thank you for reporting bugs and please continue to do so here. We are still working on undelete / migration issues and will post again soon. All data is backed up so all issues should be resolved.
November 27th, 2006 at 4:29 pm
Like the new features! While you’re working on turning off the bookmark icons, can you also add the ability to reduce the font size (or maybe it’s a just a setting I haven’t found).
November 27th, 2006 at 4:35 pm
terrific and sad >>> i have lost all my datas… the screen stay blocked
bad day men, really
November 27th, 2006 at 4:39 pm
My tabs started vanishing as well about 5 minutes ago. I’m guessing it’s a server crash and am willing to bet my data will appear intact when that’s resolved.
One bug I’ve noticed all day in Firefox 2 is that when I add a tab, I have to refresh the page in order to see it.
November 27th, 2006 at 4:42 pm
… Or maybe not. One of my protopages is fine, but on two others, I tried to delete all search engines from the new search engine tab on the upper left. It removed that tab, but also nuked all of my tabs and categories. I don’t plan to test the theory any further on my remaining protopage, but I do hope I haven’t lost anything for good.
November 27th, 2006 at 4:51 pm
Cut ‘em some slack Filgood, after all, it’s free. You shouldn’t rely on a free web service for mission critical applications anyway.
I love v3. There are some things not working for me. I have two photo widgets showing up blank and I can’t edit them. I’m also missing the bar across the top that says Public Category, About, etc. I may have caused this when I deleted the new search in the top right. I could just start over so it’s not a huge deal. I’ll wait it out for a fix for a while.
Is there a forum we can use to exchange ideas among other Protopage users?
Thank you Protopage.
November 27th, 2006 at 5:17 pm
Not keen on the internal news reader, it’s now taking two clicks to get to the full story. Also it leaves behind the read ones, we appear to have lost the mark read link, unless I’ve not found it yet
Steve
November 27th, 2006 at 5:27 pm
I’ve set up an unofficial forum for anybody who wants to discuss Protopage and the V3 new release.
http://protopageforum.phpbbnow.com/index.php
November 27th, 2006 at 5:35 pm
I love it, however I do have two requests,
1 - the option to be able to go straight to the news pages feed websites without it accessing the protopage news thing, it’s just that if I see the headline, i want to be able to read it immediately, Not click through 3 times (nice idea though)
2 - For some reason the text on my links widget is running over the scroll bar, not a major one, but it doesn’t quite look right with the rest of the page looking so good.
November 27th, 2006 at 5:52 pm
bug with saving “colors settings” +++ twice
November 27th, 2006 at 5:54 pm
Love the new features, especially the tabs, but in the logged out view that the public can see, is there a way to not show the Public Catagory tab? It’s slightly confusing and awkward for visitors to my site. Would be nice just to have the tabs for the pages.
Also, On the bottom Left ribbon, can you put the “add these tabs” into the About menu or something, it makes the ribbon bar far to big, maybe make the bar smaller?
Big thanks guys…
November 27th, 2006 at 5:55 pm
Love the new look, but is it possible to have an option to turn off the gradients in within the widgets, on tabs, etc for some of us prefer the clean flat look….thanks
Paolo
November 27th, 2006 at 5:57 pm
Another thing, that was in v2 also, is text in widgets. If I create a sticky note and want the text to be bright yellow…the yellow I chose(when my background is black) is a muted yellow…why is this? Is it possible to have a black background sticky note with pright colored text?
thanks again!
November 27th, 2006 at 5:58 pm
I also miss the “mark all as read” selection in the news feed windows, since I glance at the feed headlines without reading most of them. And I also would like the option to turn off the icons, they are nice but take up extra space that isn’t necessary to me. Maybe I’ll leave them on for certain windows? Third, the newsreader pops up underneath all my other windows, which makes it hard to read, and I don’t see how to bring it forward? I prefer the old way, where clicking a headline would bring up a new tab in Firefox.
But those are only small complaints, everything else looks great! I like being able to name my tabs and everything else looks good!
November 27th, 2006 at 7:04 pm
All the widgets in my dock have gone!!!!!! The extra page for them is there but its empty!!! Has anyone else had this problem? Gonna just hold my breath and cross my fingers in hope they magically turn up!!!!
Also can’t work out how to move a widget from one page to another. But maybe thats just me being a bit slow! ;-P
November 27th, 2006 at 7:05 pm
Good job though guys. Loving your work!
November 27th, 2006 at 7:16 pm
Looks like holding my breath and crossing my fingers worked!! Changed colours to default and they all turned up. Hurrah!!!
Didn’t realise how many were in there!
November 27th, 2006 at 7:36 pm
Don’t like this hold down a key then click to go straight to an article. One of the previous joys was not having to use a key board. May be have an option, use internal reader yes or no..
Steve
November 27th, 2006 at 7:41 pm
So my vanished tabs have returned! I did put in a tech support request and about an hour later, my tabs are back - as is the google search thing on the upper right (though none of the other search engines are there, since I deleted them).
First - thank you protopage! A+ for responsiveness!
Second - in the interest of science, I had to see if just my pages were restored or whether the problem was truly fixed. I therefore deleted the google search from the search tab. None of my tabs worked after that, but upon refreshing, I found my tabs restored and the google search back in its spot, so evidently a failsafe has been introduced and the problem has been addressed. I am impressed.
I have to assume that this search widget is a cornerstone of the protopage funding model, and if so, I welcome it, since it’s relatively unobtrusive and gives me confidence that protopage will survive.
Hurray for Protopage!
November 27th, 2006 at 7:44 pm
I also miss the “mark as read” button for a feed.
November 27th, 2006 at 7:50 pm
One more comment: I am not a big fan of the article summary which pops up on a mouse-over of a news feed. Any chance that could also be an option to be turned off?
November 27th, 2006 at 7:56 pm
Re: News Reader
-Holding ctrl or shift when I click on a link is not working for me. Any thoughts as to why?
Re: Search Bar
-Is that part of how you all are funding the site? If so I will make sure I use it as much as possible for searched. If not, is there a way I can remove it? When on my lap top it causes some of my tabs to move to a second row and I prefer that not happen.
Thank you for all the hard work! You all have done a great job!
November 27th, 2006 at 8:03 pm
hi folks, Just wanted to give you a heads up on a place where you can get tiled backgrounds for the protopage to upload to imageshack:
here it is:
http://www.grsites.com/textures/
Enjoy.
robin
November 27th, 2006 at 8:10 pm
My Protopage It link doesn’t seem to be working correctly. I click on it, click on my page as the place I want to put the link but then the box that usually comes up for me to select where I want the link to go does not come up. Is there something different about how this works now? Or is this a bug?
November 27th, 2006 at 8:16 pm
Wow! Named tabs, password restricted pages, and soon data export. You’re focused on all of my ‘make or break’ items. Thanks.
Two minor criticisms:
More posts from you to keep us connected even when there isn’t big news would be nice.
It’s a little bit slow…(eg. response after clicking on tab)…I’m sure that will improve eventually and it is usable so I’m not too concerned.
One suggested widget. There is a program for PC’s called TimeLeft which has well thought out features for countdown timers. I’d like to see similar functionality in a protopage widget.
Great Job.
November 27th, 2006 at 8:28 pm
Clicking on the \’Add widgets\’ link does nothing - unless I refresh/reload the page (Mac/FF2)
November 27th, 2006 at 8:45 pm
Flabbycat: An option I use it blingyblob.com. When you creat a countdown timer there is a link for you to copy the code which you can paste into a sticky as html. Take a look and see how that works for you.
November 27th, 2006 at 8:53 pm
Wow! I like it and I like it! I was having fun with the video feeds where I was pulling in 5 feeds and running them at the same time which was so cool. Its going to take me a bit to get use to the new tabs, widgets, and newer features. I didn’t lose anything but getting use to the tab feature is going to take some time.
November 27th, 2006 at 9:04 pm
My request for a countdown timer wasn’t a comment on Protopage’s launch countdown. I thought that was hilarious…reminds me of places I used to work where the engineers were in control.
MacsBaine: blingyblob looks like a good option..for now. Thanks.
November 27th, 2006 at 9:29 pm
I didn’t like the categories at first. But now I’m loving them! I was getting frustrated because I use Protopage on my Mac at home and my laptop at work. On the laptop I have to scroll all around to see what I want. Just realize I can create a category for laptop so I can have the important stuff I need at the office there and formatted the best way possible for the smaller screen. This rocks!
November 27th, 2006 at 10:48 pm
Love the new look, but where or where are my docked items? Also, am I missing something, or is there an option to send widgets to other pages, as in the past (or dock them)?
November 27th, 2006 at 10:58 pm
Re: my earlier enquiry, the problem with the RSS feed title overlapping the “edit,” can that can be fixed?
And I’ve set this forum up to discuss protopage, if you or any one else wants to add anything helpful.
http://protopageforum.phpbbnow.com/index.php
Thanks for all the work, you must be swamped at the moment.
November 28th, 2006 at 12:27 am
To send widgets to other tab, drag the Title to the tab you want. Although the panel itself won’t go up there, your mouse will and then a yellow arrow will appear.
I think.
November 28th, 2006 at 1:52 am
Didn’t there used to be a search widget and a box.net widget in v2. What happened? Or am I just not looking in the right place.
November 28th, 2006 at 2:05 am
Why is it that if I copy & paste the code from Planzo (following their instructions), the HTML Sticky vanishes when I save it!?!
Now…I copy & paste the HTML (& save as HTML), but the note is blank! If I reopen it, it defaults to Rich Text…..
Help!
November 28th, 2006 at 7:55 am
I generally like the new look and haven’t had the chance to play with most of the features yet…
But
I really miss the old newsreader behavior. i.e. the ability to mark items as read (especially if they hold no interest for me) and have them disappear from the list. IMO That was one of protopages best features.
Can anyone recommend a similar site that has that functionality? Protopage was the only one i found before - it was one of my major reasons for choosing it.
Also I use protopage as an active desktop (windows 2000) and before any click on a story opened that page in a new tab in my firefox session. The new click ctrl works fine within the browser but not on the active desktop. Also on the active desktop the search bar pops under items on the page - not very handy - although i never really use it anyway…
November 28th, 2006 at 10:09 am
After playing with the new features of Protopage for a day, I have only minor complaints. Yes, it’s the RSS reader. Could we please have the choice to use it or to not use it? As it is now, it sometimes takes longer to get to an article, than by simply having a sticky with a link to a news site. Not exactly what RSS is about, right? However I like very much the idea of the pop-up thingy when hovering the mouse over the link in the RSS. Would it be possible to add an option to set how many lines of text the pop-up should show? Sometimes it would be enough to move your mouse over the link to read the article, without even clicking to get to it, that’s fast, that’s very RSS :-)
November 28th, 2006 at 10:12 am
I would love the ability to drag and drop bookmarks from one widget to another. Maybe if you held down a key?
November 28th, 2006 at 10:21 am
Hi Guys
Love the new version, but seem to be having an issue with Firefox 1.5 on the Mac. If my Protopage is open firefox is taking about 80% of the CPU time constantly. I don’t think I have changed anything since V3 and cannot see why it should be constantly whirring away Anyone else have this issue? I have done all the stanmdard stuff like restarting etc..
Seperately I am getting an error in the development environment : si-www-1164709064665-3183 when I try to test a widget I have built
Also is there any development guidelines, extra feature or general widget documentation?
PS can youi update your captcha to not use 0,O or o it is very confusing I failed to post this comment several times ;)
regards
Al
November 28th, 2006 at 11:48 am
The feed of mozilla page doesn’t work in protopage, but it works fine in others feeds program.
I also miss the mark all as read button for a feed.
November 28th, 2006 at 11:58 am
I’m with the rest on the RSS reader, although you can use the CTRL or SHIFT keys to open it automatically, this is only in Firefox or IE7, neither of which I’m holding my breath for getting at work….
An option would be great, to turn it on or off.
November 28th, 2006 at 1:15 pm
Does have a del.icio.us widget?
November 28th, 2006 at 1:40 pm
While your at it, the vertical offset in the Web Page Panels doesn\\\’t appear to be working either? Not that I\\\’m complaining or anything, but it\\\’ll be great when everything is stable and working 100%. Thanks guys.
November 28th, 2006 at 3:20 pm
I give up…How do I change the title of the tabs from untitled to what I want, such as News, Sports…?
November 28th, 2006 at 3:42 pm
john, just click on the word in the active tab. Easy ;-)
November 28th, 2006 at 5:19 pm
Matt, obviously too easy for me. I was right clicking, looking in the edit box, clicking. But a quick double click - how tricky! Thanks.
November 28th, 2006 at 7:29 pm
What’s going on with the ProtoPage It tool? It still is not working for me.
November 28th, 2006 at 7:52 pm
Lost all my data. I hope they can restore them . It was a year’s work…
The update looks quite messy. It was such great service. Hop it will improve, otherwise I will for another service.
November 28th, 2006 at 8:48 pm
I just lost all of my todos. Lost that widget plus all but 2 of my widgets. Gone. I just refreshed the page and they were gone. Is there a way to get them back without retyping them?!
November 28th, 2006 at 9:15 pm
Henk, Nathan - no need to worry. All of your data will be restored shortly.
November 28th, 2006 at 9:32 pm
I can’t help but think that a limited beta release would have fixed a lot of these issues….
Sorry to be a pain, but there’s a reason these things are done.
I know it’s only a few days in, but as you said before “lots of people use protopage for work, so we want to get it right” (or words to that effect).
November 28th, 2006 at 9:52 pm
Protopage in Firefox 2.0 is taking a constant 20% of my cpu. On IE it’s ok.
I’ve tried with 2 different computers with the same results. Any idea what’s going on?
November 28th, 2006 at 10:15 pm
The CPU issue may be because of a video podcast playing, or a widget that you’ve placed on your page that is resource intensive (such as a flash game). Let us know your page name via our support form and we can look into it.
November 28th, 2006 at 10:47 pm
I don\’t see the Virtual Page Controller in the bottom right of my screen (there\’s nothing there). Also, what should I do to add pages ? Thanks for your guidance.
November 28th, 2006 at 10:53 pm
I forgot to say one thing : to really use the features of the new version it is indispensable to be able to drag/drop entries (links) between widgets. At present I do not see that possible. Or am I missing some procedure ? The only thing I can do, apparently, is to copy and paste but that requires opening widgets, which is really annoying. Drag and drop would be perfect. Thank you in any case for your effort.
November 28th, 2006 at 11:32 pm
We’ve been powering through fixing up people’s pages - please drop us a note on the contact form http://www.protopage.com/_api/contact if your issue hasn’t been resolved yet.
November 29th, 2006 at 12:36 am
Ok, 2 days of the new Protopage and I’m really liking it. At first, I was not enjoying the rss reader, but it has grown on me. The audio podcast support is very nice and easy to use. Categories are proving useful. Drag and Drop tabs with option to copy or move, love it.
Criticisms- just a few. I would like to be able to read or get to the comments of posts in the rss reader. Also, I would like the option to turn off the gradient shading.
Its still early, but I am quite pleased. Thanks so much for Protpage.
November 29th, 2006 at 2:25 am
Why does the RSS news reader pop up underneath all my widgets? This doesn\’t happen on all my tabs, and on some tabs it pops over some widgets, and under others. Strange… anyone else getting this?
November 29th, 2006 at 2:28 am
Regarding the CPU issue on Firefox, I’ve tried with different protopages and the problem is still there. I’m not the only one who’s seeing this, a friend of mine is also experiencing the same problems. I’ve tried with both IE and Opera and the CPU usage drops to 0% when protopage is not being used.
Anyway, my protopage is http://protopage.com/spiderfish
November 29th, 2006 at 7:59 am
My V3 page was working until just now - I now get the error “Please try again. If the issue persists, you may wish to log a support request quoting this code: si-protopage-1164787024303-1185″
This seemed to occur when I tried to use the import function on the bottom of the screen.
Hoping you can solve this issue
November 29th, 2006 at 9:25 am
V3 is working acceptably fine in IE7 here. However: the searchbar scrolls down behind other widgetpanels and so cannot be used.
In Firefox 2.0 ther is a bigger problem. Changes in pagelayout cannot be saved. I always get the same errormessage: “Could not save your changes because you logged out with a different browser. To try again press CTRL-N to open a new browser window, log in and than click here.”
Doing so gives no solution. Can anybody help?
November 29th, 2006 at 3:38 pm
By the way, we’re working on a set of scripts to ensure everyone’s migrated data is exactly as it should be - but if you have any urgent requirements please do let us know on our support form so we can prioritize.
November 29th, 2006 at 5:55 pm
Every time I paste some code into an HTML note (& click ‘HTML), it always defaults back to text when I save it.
November 30th, 2006 at 1:11 am
How do I add my own rss newsfeed. I looked through the choices and all seem specific to one feed. When I try to enter my own info it does not save it. I must be tired! Please if anyone has figured it out…help!
November 30th, 2006 at 2:59 am
Wow, like the new features but your making it so tough. How do I change back and forth, public to private? I have a paperclip icon on the left, not a side carrot to \
November 30th, 2006 at 4:54 am
Roger, there is a little carrot pointing down on the right of the category tab. Click on that and your selection of public, private or restricted shows up.
November 30th, 2006 at 2:03 pm
how come you dont release any buglists? Like, what you’re working on at the moment, and what you’ve just fixed, so we *know* what should and should not be working and what it is worth reporting?
November 30th, 2006 at 3:45 pm
We’ve just released a flurry of fixes - we’ll post soon.
December 1st, 2006 at 12:43 am
Like Al, I’m having trouble with protopage using Firefox 1.5 on Mac OS X 10.4. It eats up the CPU.
December 1st, 2006 at 12:29 pm
I’m itching to try and develop my own widgets.. I have registered as a developer but can’t find any examples, API reference or such to work with….. Please tell us how to do it!
February 2nd, 2007 at 11:53 pm
What is the method for linking to a file or document on my hard drive?
December 3rd, 2007 at 10:40 am
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