A few people have recently asked about our backup procedures, to ensure that the contents of their Protopages are safe.
We have a dual layer backup mechanism in place. Firstly, we have continuous live backups of the Protopage databases through a process called ‘replication’. This means that if the main Protopage servers were to suddenly catastrophically fail, we can fall back to the live backup servers.
Secondly, we perform daily backups of the Protopage databases to a secure offsite backup storage provider. This means that even if the entire datacenter were to melt down and all Protopage servers failed, your Protopages are still safe. Offsite backups are encrypted using high strength AES-256 encryption, in order to keep the backups private.